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FAQs
MaxeyLash Directions
1. Before applying, remove contact lenses and gently wash face, removing all makeup especially around the eyes.
2. Once a day, apply a thin line of MaxeyLash to the root of both the upper and lower eyelashes (as though applying eyeliner). Only a small quantity of MaxeyLash is needed. An initial cool, wet sensation is often followed by a warm, tingly feeling: this is normal and should subside quickly. If minor redness or tenderness of the eyelid occurs, try using once every other day until irritation subsides. Do not apply more frequently than once a day. Excessive application may cause irritation and can slow or prevent the positive effects of MaxeyLash.
MaxeyBrow Directions
1. Before applying, gently wash around the eyebrows with a mild soap. Best if applied on a makeup free face.
2. Once a day, apply MaxeyBrow to both eyebrows (in the area used when applying an eyebrow pencil or eyebrow ller product). Only a small quantity of MaxeyBrow is needed. An initial cool, wet sensation is often followed by a warm, tingly feeling: this is normal and should subside quickly. If minor redness or tenderness of the eyebrow occurs, try using once every other day until irritation subsides. Do not apply more frequently than once a day. Excessive application may cause irritation and can slow or prevent the positive effects of MaxeyBrow.
No, MaxeyLash will not cause any significant changes in the pigmentation of the eye.
Results from MaxeyLash and MaxeyBrow are typically seen in as little as 4-6 weeks. Please note: results can vary, but most customers begin to see results within this time frame, however, it may take up to 10 weeks. Once desired results are achieved or after 12 weeks, we recommend reducing the frequency of application to 2-3 times per week.
Yes. An initial cool, wet sensation is often followed by a warm, tingly feeling; this is normal and should subside quickly. If minor redness of the eyelids occurs, try using once every other day until irritation subsides.
Lashes have a natural growth cycle and will slowly return to how they were prior to using MaxeyLash. Please note: once lashes have achieved their optimal results, you should reduce the use of MaxeyLash to 2-3x/week to maintain lashes.
If you are not satisfied with MaxeyLash, we have a 100% money back return policy*, within 90 days of your online purchase. You will need to return the product and original packaging with proof of receipt to MaxeyLash to receive your full refund.
*For online orders only. If purchased from a salon, please contact the salon directly for return policies.
View full instructions for returns.
One vial of MaxeyLash is enough serum for approximately 3 months of applications. This can vary depending on customer use and whether the customer has transitioned to maintenance mode.
Once lashes have achieved their optimal results (this may vary from person to person), you should reduce use of MaxeyLash to 2-3x/week to maintain appearance. If you stop using MaxeyLash altogether, your lashes will go through their natural growth cycle and will slowly return to how they were prior to using MaxeyLash lash serum.
For best results, we recommend removing all makeup and skin care products prior to applying MaxeyLash.
Yes, you can use MaxeyLash with eyelash extensions. MaxeyLash improves your natural lashes strength, giving your lashes the ability to hold your extensions better.
No. MaxeyLash has been optimally formulated to be applied once per day. Excessive application of product may slow or prevent the positive effects of MaxeyLash.
Aqua, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Phenoxyethanol, C12-15 Alkyl Benzoate, Caprylyl Glycol, Panthenol, Alcohol, Biotin, Sodium Hydroxide, Dehydrolatanoprost, Sodium Hyaluronate, Phenethyl Caffeate
MaxeyLash is packaged with a custom applicator built into the vial. Users apply a thin application of the serum once daily at the base of the eyelash on both the upper and lower eyelid before bed.
No, MaxeyLash is not a mascara product. MaxeyLash is a clear, gentle formulation of nutrient-rich ingredients designed to condition your lashes.
No, products developed by MaxeyLash are not tested on animals.
No, MaxeyLash does not contain parabens.
MaxeyLash is stable for years, however we recommend using the product within 6 months of opening.
MaxeyLash has been formulated to be used on eyelashes. If you are looking to enhance the look and shape of your brows, we recommend using our specially formulated brow product, MaxeyBrow.
MaxeyLash serum supports the healthy function of hair follicle. With this added support it assures a balanced lipid environment for follicles natural growth cycle to continue where would typical end.
Rinse eyes immediately with water. Continue rinsing with water if irritation occurs. In case of excessive irritation, consult with your physician immediately.
An initial cool, wet sensation is often followed by a warm, tingly feeling; this is normal and should subside quickly. If minor redness of the eyelids occurs, try using once every other day until irritation subsides.
Due to the length of time needed to see results, we do not carry sample sizes of our products. However, we do have a 90-day return policy with a 100% money-back guarantee if you are not satisfied with the product.
WARNINGS
Do not use if sensitive to any of the labeled ingredients. Do not get into eye. If contact with eye occurs, rinse immediately with water. Discontinue use immediately if redness or irritation persists. In case of excessive irritation, consult your physician immediately. Excessive use of this product can lead to permanent darkening of the skin around the eye. Should not be used by pregnant or breastfeeding women. Do not share your MaxeyLash or MaxeyBrow with somebody else and always use it in a hygienic way without diluting it with saliva, water, or any other substance. Do not use in case of infection or eye surgery.
DISCLAIMER
MaxeyLash and MaxeyBrow is not intended to stop, prevent, cure, relieve, reverse or reduce hair loss or to promote the growth of hair.
When using MaxeyLash and MaxeyBrow, avoid use if you are sensitive to any of the labeled ingredients, and keep the product away from your eyes. In case of contact, rinse immediately with water. Some users may experience sensitivity, including temporary redness, swelling, or itching; discontinue use if these symptoms persist and consult a physician if excessive irritation occurs. This product is not recommended for those who are pregnant or breastfeeding. Additionally, do not share your MaxeyLash or MaxeyBrow with others, and always use it hygienically without diluting it with saliva, water, or other substances. Avoid applying it on damaged or irritated skin, and do not use if you are undergoing any clinical eye treatments or if you have dry eyes, eye infections, or other eye-related disorders. Although rare, excessive use can lead to darkening of the skin around the eye. Finally, ensure that the product is kept out of reach of children.
FAQ – LANTERNA
Lanterna can be quickly oxidized if exposed to the air for long periods of time. If your product is discolored, continue to pump lotion until it appears white. Discard discolored lotion.
Skin takes approximately one month to complete a turnover cycle. Until the older, discolored skin has been shed, it will mask the appearance of your newer and brighter tone. Results can be seen in four to six weeks, with continued improvement in appearance in subsequent months.
DeoxyArbutin is a patented cosmetic ingredient clinically proven to improve the appearance of skin pigmentation.
The deoxyArbutin does not build up or accumulate in your skin. It is intended to be used up to twice daily.
DeoxyArbutin is not a photosensitizer and therefore has no effect on sun sensitivity. However, exposure to sunlight increases melanin production (causing a tanning effect). This will diminish the effects of Lanterna. Sunscreen is always recommended to reduce exposure to UV rays.
While Lanterna does impart some moisturizing effects; it can be included in any existing skin care regimen. A moisturizer is recommended if needed.
Unlike the leading prescription product used to treat skin pigmentation, Lanterna is a cosmetic product intended to reduce the appearance of skin imperfections and brighten skin tone. As such, continued use is needed to maintain the effect of Lanterna.
Yes, Lanterna is safe for use in sensitive areas. If irritation occurs, discontinue use in that area.